FAQ – BASMI FIP Malaysia | Official Website ©️
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Frequently asked questions

Questions, answered.

Everything owners usually ask us before and during treatment, grouped by infection. If your question is not here, our specialists answer questions before you buy anything.

Before you start

The questions worth settling before you order anything.

Which infection is my cat being treated for?

We treat three separate feline viral infections, and each one has its own antiviral. Feline Infectious Peritonitis is treated with GS-441524 or EIDD-1931. Feline Calicivirus is treated with CaliciX. Feline Herpesvirus is treated with HerpX.

They are not interchangeable. Which one applies is decided with your veterinarian, and our specialists can talk it through with you before you spend anything.

Do I still need a veterinarian?

Yes. Everything we supply is given under veterinary guidance. Your veterinarian confirms the diagnosis, watches for complications and checks your cat as the course goes on. We support the treatment, we do not replace the examination.

How do I reach your specialists?

Use the chat button in the corner of this site, or email hello@basmifip.com. There is no charge and no obligation to buy.

How long has BasmiFIP been operating?

Since 2019. We are operated by Paw Management Sdn Bhd, company number 1550692-D, registered in Malaysia, and we also run BasmiFIP in Indonesia, the Philippines, India and Thailand.

Feline Infectious Peritonitis

Also written FIP. Treated with GS-441524, by injection or by mouth, or with EIDD-1931 oral capsules.

Injection or oral capsules, which suits my cat?

Injections are usually recommended for the first 30 days, or whenever symptoms are severe.

Oral capsules are usually recommended once your cat is eating and passing stool normally and is no longer showing neurological or ocular symptoms.

Read the full Feline Infectious Peritonitis treatment guide for the detail behind that.

What concentrations do the injectables come in?

Three: 20 mg/ml, 30 mg/ml and 40 mg/ml. Higher concentrations suit larger cats and more severe cases, so that the volume injected each day stays small.

How is the dose worked out?

By your cat's body weight. Start with the dosage calculator to get a figure, then confirm it with a specialist before the first dose.

Do not reduce the dose part way through the course. Under-dosing is one of the ways the virus develops resistance.

Weigh your cat once a week. As appetite returns and weight goes up, the dose has to be recalculated to match.

How do I give injections at home?

We have a step by step video for subcutaneous injections: watch the injection tutorial.

If you are not comfortable doing it, your veterinary clinic can, or talk to us about the oral option.

How do I choose the right oral capsule?

Capsules come in three weight classes. Choose the one that matches your cat's current weight.

  • Under 2.5 kg, pink capsules
  • 2.5 kg to 4 kg, green capsules
  • Over 4 kg, blue capsules

Absorption differs from cat to cat, so some cats need the class above their weight. Ask a specialist before choosing on that basis rather than deciding alone.

What is in the oral capsule?

GS-441524, EIDD-1931, dicalcium phosphate and magnesium stearate.

How many capsules are in a pack?

Thirty, which is 30 days of treatment at one capsule per day.

How do I give the capsules?

One capsule a day, at roughly the same time each day. There are three ways owners usually do it:

  1. Place the capsule at the back of the mouth
  2. Press the capsule into a wet cat treat so it goes down with the food
  3. Open the capsule over wet food, making sure the whole portion is eaten in one sitting

There is a demonstration here: watch the oral capsule tutorial.

If a day is going to be off schedule, keep it within about an hour and a half either side of the usual time.

When should oral capsules not be used?

Hold off on the oral route, and speak to a specialist first, while any of these apply:

  • Ocular or neurological symptoms are still present
  • There is on and off vomiting or diarrhoea
  • Your cat is not eating on its own and needs assisted feeding or subcutaneous fluids

Feline Infectious Peritonitis often affects the stomach, intestines, liver and kidneys, and a gut that is not working well absorbs less of the active ingredient. Starting oral too early can mean a longer course.

How long is the course?

84 days is the standard length. The actual length can differ depending on how your cat responds and how advanced the infection was when treatment began.

Finish the full course, and speak to a specialist before making any change. A cat can look completely well long before the course is complete.

My cat has gained weight. Do I change capsules?

Yes. Move up to the class that matches the new weight, so the dose keeps pace. A cat that goes from 2.4 kg to 2.8 kg moves from the pink capsule to the green one.

I am not seeing improvement. What should I do?

Talk to us and to your veterinarian, and do it early rather than waiting.

Do not increase the dose on your own. Lack of improvement has more than one possible cause, and the right response depends on which one it is. It may be a question of absorption, of the weight class, or of the route itself, and injections deliver a known amount where capsules do not.

That is a decision to make with a specialist and your veterinarian, not from a page on the internet.

Can I switch from capsules back to injections?

Yes. The dose has to be recalculated when you do, because the capsule and the injectable are not the same concentration. Ask us for the figure before you switch rather than converting it yourself.

Can it be given alongside other medications?

Usually yes, and many cats are on supportive treatment at the same time. Tell your veterinarian everything your cat is taking, including supplements, so anything that needs to be spaced out or paused can be picked up before it becomes a problem.

Are there side effects?

Side effects are uncommon in our experience, but no medicine can be promised to have none, and every cat is different.

If you notice anything that concerns you during the course, tell your veterinarian and tell us. Do not stop the course on your own first.

What should I feed my cat during treatment?

Freshly cooked fish, chicken and other plain natural food work well. If your cat has diarrhoea, switching to dry food for a few days until it settles often helps.

My cat has relapsed. What now?

Speak to us and to your veterinarian before restarting anything. Relapse cases are handled differently from a first course, and the dose is not the same.

The terms are set out on the Relapse Programme page.

How do I store everything?

Vials keep at ambient temperature for up to a year. Capsules keep at room temperature for up to a year, out of direct sunlight.

Feline Calicivirus

Also written FCV. Treated with CaliciX and CaliciX Max, oral EIDD-1931 capsules.

What is Feline Calicivirus?

A common virus in cats that mainly affects the mouth and the upper airway. It spreads easily wherever cats live together.

What are the usual signs?
  • Ulcers in the mouth
  • Drooling
  • Sneezing
  • Loss of appetite

Cats often go quiet simply because eating hurts. Full detail is in the Feline Calicivirus treatment guide.

What do you supply for it?

Two strengths of the same oral antiviral, EIDD-1931. CaliciX is 15 mg per capsule and CaliciX Max is 30 mg per capsule.

Which strength does my cat need?

That depends on your cat's weight and on how severe the case is, so it is decided with a specialist and your veterinarian rather than picked from the shelf.

How is it given?

By mouth, at home, under veterinary guidance. No injections are involved.

How long does treatment take?

That depends on the individual cat and on how it responds. Your veterinarian and our specialists set the course with you rather than to a fixed timetable.

Can it spread to my other cats, or to me?

It spreads between cats through saliva and nasal secretions, so separate bowls and good hygiene help. It does not infect people.

My cat will not eat. What can I do?

Eating can be genuinely painful with mouth ulcers. Soft or slightly warmed food is usually easier to manage. If appetite does not come back, tell your veterinarian, because appetite is one of the things they will want to track.

Feline Herpesvirus

Also written FHV-1. Treated with HerpX, an oral famciclovir tablet.

What is Feline Herpesvirus?

A common feline virus that mainly affects the eyes and the upper airway.

What are the usual signs?
  • Watery eyes or discharge
  • Sneezing
  • A blocked nose
  • Squinting

Owners usually notice the eyes first. Full detail is in the Feline Herpesvirus treatment guide.

What do you supply for it?

HerpX, a 180 mg famciclovir tablet supplied in packs of 60.

Are injections involved?

No. HerpX is given by mouth only.

How is the dose worked out?

By your cat's weight, confirmed with a specialist before you start.

Do not work it out from a human dose. Famciclovir is used in people at completely different amounts, and cats do not process it the same way.

How long does treatment take?

That depends on the individual cat and on how it responds. It is set with your veterinarian rather than to a fixed timetable.

Can it spread to my other cats, or to me?

It spreads between cats. It does not infect people.

The signs came back later. What should I do?

Speak to your veterinarian or to us before doing anything. Do not restart a course on your own.

Orders and delivery

Shipping, payment and returns.

Where do you ship?

Across Malaysia, Singapore and Brunei. Orders go out Monday to Saturday rather than in a weekly batch.

How can I pay?

Visa, Mastercard, ShopeePay, GrabPay, Touch n Go eWallet, Alipay and WeChat Pay.

Can I return unused capsules?

We cannot accept packs that have been opened or partly used, for the same reason no pharmacy can.

If you are left with unopened capsules you no longer need, you are welcome to pass them to your veterinary clinic or to another owner going through the same thing. Our full terms are on the refund policy page.

Do you have a relapse programme?

Yes. The terms are set out on the Relapse Programme page.

Still not sure?

Our specialists answer questions before you buy anything, and the full treatment guides go into far more detail than this page does.

This page is general information, not a diagnosis. Everything here assumes your cat has been seen by a veterinarian and that treatment is given under veterinary guidance. If your cat's condition changes during a course, contact your veterinarian.

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